Visit Us

All library buildings are open for browsing and technology usage. Curbside Service and contactless printing will still be available.

Read more about the library's COVID-19 response here.

For the health and safety of our patrons and staff, we are following guidelines and precautions which meet or exceed health department guidelines. 

  • To learn more about the library's COVID-19 response, click here.
  • All patrons visiting library buildings are encouraged to wear a face covering. We will continue to offer accommodation through Curbside Service, outdoor WiFi, and digital materials.
  • Library staff can print up to 10 documents free of charge per patron per day. The library also offers free WiFi in all library parking lots as well as internet Hotspots available for checkout for up to two weeks.
  • The library is offering lots of program options, including virtual how-tos in technology, STEM, and art, Take and Make kits for all ages, and outdoor events all summer long. Visit trailslibrary.org/events or check out our Facebook page or YouTube channel.

Thank you for your patience and support during this time. 

General Answers

Please review our Using the Library page or send us an email with your name, email address and questions and a staff member will respond within 48 hours.

 

Yes, all outdoor bookdrops are open 24/7 with the exception of the Waverly Branch. The bookdrop in this location is only open during Curbside Hours and not overnight.

Yes, during this time, we are accepting all returned items through book drops. Library staff will not accept returns directly from customers due to new safety procedures.

No fines will accrue for library materials. 

 

Please note: Items will continue to appear on your account for at least 4 days after their return, due to new quarantine protocol. 

Yes, you may pick up another person’s materials as long as you can verify their information. You will need the library card of the person whose items you are picking up as well as their name, address, phone number, and birthday.

Yes, the Library has expanded WiFi access in every branch to reach into the parking lots. Pull up to a spot and login to “Trails Public” WiFi to get connected. Patrons can also make Technology Appointments and will be allowed to be inside branches for 60 minutes to access WiFi.

Yes. All technology services are available. For social distancing, some computer stations may not be available.

Library staff can print up to 10 documents free of charge per patron per day. The library also offers free WiFi in all library parking lots as well as internet Hotspots available for checkout for up to two weeks.

The library is offering lots of program options, including virtual how-tos in technology, STEM, and art, Take and Make kits for all ages, and outdoor events all summer long. Visit trailslibrary.org/events or check out our Facebook page or YouTube channel.

No. We have instituted a moratorium on ALL donations until further notice. PLEASE DO NOT LEAVE DONATIONS!

If you no longer have your account/card number (or the one you have is not working), email us your name, current address, phone number, email address, and date of birth to get assistance from a staff member. They will reply within 48 hours when possible.

Effective June 16, 2021, Trails Regional Library will no longer quarantine returned library material. Hard-surface materials like DVDs and CDs will be wiped down if extra cleaning is needed. It is not necessary for patrons to clean materials prior to returning them. High-touch surfaces are being regularly cleaned throughout the day.

First, consider switching to digital materials for the time being. eAudiobooks and eBooks, as well as streaming music and videos, are available through the Library’s website

Second, consider placing your checked-out items aside for another day or two, like you would with items that come from the grocery store. 

Patrons are asked not to expose Library materials to disinfectants, extreme heat (like from an oven), microwaves, or other chemicals that can damage books, CDs, and DVDs, leading to charges against your account.

Sanitizing wipes may be used to carefully wipe plastic covers of books (not the pages), and DVD or CD cases.

No, the number of digital items you have on hold is separate from physical items.

We are currently making more than 185,000 titles available to customers digitally, including children’s eBooks, and continue to add new ones. Customers can also access streaming video as well as digital books for children through Tumblebook Library. 

Please send an email including your name and phone number and a Library representative will be in touch within 48 hours.  

 

In-person assistance is not available at this time for safety reasons as it requires close contact between staff and customers for a longer period of time. 

At this time, we are not accepting any volunteers to minimize personal contact and ensure the safety of our staff and patrons.